FE Connect

FE Connect enables onsite connectivity enhancing the way you service Franklin Electric products from your handheld device. Using intuitive setup features as well as real-time logs and monitoring, FE Connect allows you to support any Franklin Electric product equipped with wireless connectivity. You get convenient access to all compatible Franklin Electric products in a single tool – now and in the future. Plus, FE Connect helps you save time and enhances safety during installation and service with an array of startup, monitoring and troubleshooting solutions that minimize hands-on interaction with the drive or protection device. It’s one more way Franklin Electric is supporting professionals so you can get on to the next job faster.   

Discover intuitive setup and navigation for your Franklin Electric products: 

  • Pairs quickly with compatible drives and protections 
  • Startup is simple with in-app guidance 
  • Access over-the-air firmware updates for effortless upgrades 

Quickly service more jobs: 

  • Create and manage templates to easily save and load configurations from one installation to the next  
  • Save connected devices and manage locations to quickly reconnect 

Access local monitoring & unlock full-view logs and reporting: 

  • Get real-time product status 
  • Conveniently collect auto-generated commissioning reports and time-stamped logs

Hands-on support keeps you running: 

  • In-app support troubleshoots potential issues and recommends corrective actions – no internet connection required 
  • Email serves as a pre-call reporting, streamlining troubleshooting when contacting Franklin Electric Support

Service Compatible Franklin Electric Products in One Place:

  • SubDrive Connect
  • SubDrive Connect Plus
  • SubMonitor Connect
  • Optional configurations of Cerus X-Drive

Refer to your Franklin Electric Product Owner’s Manual for details and safety information regarding access.

Need help? feconnect@fele.com

Franklin Electric makes choosing the right products for your water system needs easy. We collaborate with you to determine the best product solution suited for your specific application requirements. From groundwater to water treatment and more, Franklin Electric’s diverse product portfolio, combined with industry-leading technical support and service tools, help save you time and money.